Customer Testimonials
Josh Cheatham were awesome with great customers service
I had the best experience from Josh as he was very patient and good at his job. John and everybody was great👌
Josh and Kenny are amazing sales people they have gone above and beyond my expectations and everything went very smoothly
Very deceptive business practices. Refused to honor internet price. Added fees which ad clearly said were included. Offer to deliver also different price than advertised. Stay away.
My extended family and I have purchased approximately eight new Toyotas over the past two or three years. Before making a purchase, I always give this local dealership the opportunity to match or at least compete with pricing from other dealerships within a couple hundred miles. Unfortunately, they have never been willing to offer a competitive deal.
On top of their pricing, they charge approximately $1,900 in additional fees and dealer addendums. There are some good salespeople working there, but it seems their hands are tied by management when it comes to making competitive deals.
Based on my personal experience shopping ... Read More Google - Nov 6, 2026
Josh cheatham, great service, professionalism courteous and patience
The Toyota RAV4 Plug-in Hybrid is an absolute game changer, and the buying experience with Josh at Toyota of Meridian, MS, made getting into this incredible SUV even better.
I am thankful to have a dealership in my community that take priority and making sure that the customer leave their happy thank you Toyota of Meridian
Coupon offers are misleading . Inspections always comes back with the things ive already had repaired already
Josh helped me get my new 2027 Corolla, very cool salesman and will be coming back
Very good service and service writer. Nice people. I will continue to use their service.
Amazing and exceptional service! 5 Stars! Come see my guy BIG Josh Cheatham! He will take care of you!!
I was in a bind and Tya helped me out and was able to get me in to a 2026 Tacoma.
I went for an oil change and left with a new vehicle, the deal was too good to pass up.
My sales person Josh Cheatham was very professional in finding me the right car for the right fit for me. I think the dealership went over and above for me and I had other quotes from other dealers Toyota Meridian treated me the best on my trade-in and my financing and I would recommend them again and I would trade in again with them. I have only good things to say about the sales person and the sales manager Jon.
I have been coming to service my vehicle since I bought it in July 2019. I was very disappointed when I was told I needed back brakes pads when I had gotten them on in July of this year. Telling your customer that they need something and they really don’t …that is so frustrating and unprofessional. I’m wondering do I want to bring my vehicle back to service it again there. 😞🤔😡
Very good price
Very helpful n understanding folks would recommend them anyway
Had a good sales experience. One thing, should have had the vehicle detailed before I arrived. Detail not that good, seemed rushed.
Bought a 2024 F250 here while I live in NC, 500 miles away. Allan and Kenneth were easy to work with, easy and smooth transaction.
Josh was very friendly and eager to assist with the radio problem that I had. Took time to show me what to do the next time it occurred.
Super dealership; however, outsourcing the windshield installation to A and A Auto is a different story. Totally different customer service concept!!!
I have been dealing with Brandi for the service and upkeep of my 2013 Toyota Corolla since I moved back to Meridian. She and the service team have kept my vehicle in great running condition.
Very nice facility , greeted with a smile. Was told what to expect, kept me informed with updates while be serviced. Pickup and check out was a breeze.
Looking for a car?? Please go and ask for Josh Cheatham!!!! Very patient .. knowledgeable.. will move mountains to get you in the car and price range you want!!!! Excellent salesman!!
Have not had any problems scheduleing and getting service from Toyota of Meridian.Good people to work with.
Staff writer was friendly and asked if I had an appointment. Which I did at 7:00 A.M.
See review submitted on October tenth I believe it will let you know how my experience was I hope I never have one like this one
I do not recommend. They had me scheduled for a test drive for a vehicle they didn’t even have on the lot. The salesman didn’t even call me back. Thankfully, I called them before making the drive. Ended up buying a new one from Toyota of Brookhaven. They were much more professional to deal with!
Good very good and other dillier around meridian good people working ther and good service
Josh Cheatham was fantastic in helping me get my dream 4Runner! I walked in just wanting to test drive and look at a 4Runner and left shortly after having ordered the perfect vehicle. Josh was very accommodating and thorough in finding and securing me an off-roading and overlanding-capable car in the exact color and trim level that I wanted. I highly recommend buying with Josh and Toyota of Meridian!
Josh is who sold me my car, took care of all my needs and even met me at my job to help finalize my paperwork! Will def be buying my next car from here again!
Had oil change and tire rotation. Tire light came on as soon as I drove out which means air in tires was not checked. Three hours there. Unnecessary services sold to me which was my fault for falling for the oldest scam but it should not have been offered. Sears did that for years but thought dealership would be more professional.
They made the experience very easy, especially for our first time buyer
I had the best salesman Josh Cheatham . He worked extremely hard to get me the best deal and is very patient and caring. He deserves a 10 stars . He checked in on us during our visit with oil change on my son’s truck and made sure we were taking care of and got in and got out .
Austin did a great job. Best salesman I’ve ever dealt with.
Great service.
Service is efficient, friendly and prompt. Using the app you can follow the progress. They gave me. Ride home and delivered my car when finished.
Wonderful place to buy a vehicle. Everyone was so helpful. I will definitely be going back for all my vehicle purchases to Toyota of Meridian ❤️
The dealership was very professional and helpful doing my car buying process. My salesman’s was very knowledgeable and make my decision in picking my car an easy process. I enjoyed my experience with Toyota.
Does an amazing job every time I come!! Shout to Ms.Penny and all staffers
Excellent service! Followed up with me immediately. They work hard even on off hours during the weekend!
Josh was very helpful 👏 and got me in a ride I am very satisfied with to go home in my experience was Great 🤩🤩🤩
Received poor service. Overcharge for an oil change. Dealership said they checked stuff they didn’t. Services paid for were left incomplete. I normally get my oil change at the dodge dealership and it costs 154 they tred to charge me $300 at Toyota dealership. Waited 3 hours. Even though I had 2 technicians working on the vehicle not one figured out how to not leave oil cap On top of engine, or reset the oil life monitor but was charged 26.99 for something never completed. I had been a customer prior to the new building and won’t be back.
This is amazing 😻
The first time I crunk up this vehicle, it had about 8 lights flash across the dash board. I believe they just cleared the code and sold it AS IS with no warranty!
The service department was not very good about keeping me updated about repairs. Did not update the customer portal with timely updates about what was going on.
Had both vehicles serviced with oil change using a coupon. noticed that a charge for $12.79 For oil additive had been charged. Dont understand why you are charged for oil additive when you are have oil changed every 5,000 miles with a top synthetic oil????? Really wonder if the additive was even put in. If so, probably didn't need the extra quart of oil over the normal charge for 5 quarts. Still don't understand why a full service quick lube bay was not installed in the new facility. New facility has great waiting room and finally clean restroom facilities.
Excellent service across the board. Sales, financing, and even the delivery driver. Couldn’t have been an easier experience. Would buy here again! Thanks to my sales rep Tya Mays.
Great service!
The ladies in reception were wonderful. They could have used some help on a saturday.
I am very pleased with my new Corolla Cross and the expertise of your service department. I would also like to thank Kayla Bryant. She is an exceptional employee; very professional and friendly!
Great buying experience, and wonderful staff.
They were nice it was very clean my sales person was really nice josh yup
Friendly, easy people to worm with. The sale was quick and smooth. Everyone was very accommodating!
Great business! Had me in a 2026 tacoma in a week. A1 customer service, my saleslady was really helpful and nice
Price was not as advertised, they had cars listed that they didn't have; made so many mistakes and offered to deliver a car, but then didn't put temporary tags on it so, it wasn't legal to drive. Calling to get anything of their mistakes fixed was quite terrible also.
Estimate for service was $60. I had a coupon for oil change for $49.99. Bill was $82 No one could tell me why other than “the computer charges that and we can’t change it” Then said my car used an extra quart of oil. They have done every oil change on my car since it was brand new in 2021 and it has never needed extra oil! That will be the last time they change the oil in my car! They scammed me!
My experience at Toyota of Meridian was phenomenal! Mr. Walker was GREAT!!!!
Service writers were excellent. New facilities are great, finally got clean bathrooms and a waiting room that's comfortable, not the old wore out chairs in the old facility. the coffee pot were empty at 11 am. Still don't understand why you don't have a quick lube service bay. Both oil changes were added a oil treatment for $12.89 without asking. Why do you need oil treatment when your using synthetic oil with 5,000 mile changes??? Customer service was great!!!!
Previously, I scheduled an appointment for an oil change. Wait time and service was great.
Very professional and quick fast had me on the road in no time.iam glad I choose yall xxx my new purchase 🥰🥰
I had to return my car because it was not fixed after it was there all day while I was working.
Slow.. practically a brand new vehicle needing so much work.. sent my son and everything wrong with the vehicle
Great service, friendly staff.Have not had any problems in the years I have had vehicle service.
The service was great. I love the new building. The staff was very considerate. Service was timely.
Do not bring car here. Take too long for oil changes/tire rotation 4+ hours and 3rd time working on the same recall. Had car repaired before the recall, then recall came out and they refused to pay for their own recall after a letter they sent said they would. Then told me they had to take the screw/clips out the body shop did and put their own. Now its falling apart again and I had no issues from the body shops work but did toyotas work.
Long-term customer. First time had an issue. Request oil change tire rotation. Had a damaged glove box that was entered and a personal supply bag as well. Damaged. Did receive a response that would give a free air filter and repair glove box. Declined.
Not satisfied with the charges from last visit and no attempt was made to even discuss it.
I have had some bad experiences with the service department and the general manager. I hope things will improve under the new ownership.
Thanks for the great job I’ve always gotten great feedback to give about my car
Very great! They came and got my truck from work and brought it back to me by the time I got off.
Great selection of cars to choose from. We found exactly what we were needing. Allen, our sales guy, was awesome!!!!
Always great service from their friendly and professional staff. Their new facilities are outstanding. You can’t go wrong with Meridian Toyota.
Amaze cool good nice helpful big outstanding wonderful beautiful great support super cool excellent everything
Baby don’t shop. They giving out Camrys just cause …. They sold me a car I was a co-signer!! The man told me and my cousin on the phone strictly!!! That she can change her name on there in another month now he said he didn’t say that… and plus he did this over the phone this pose to be a in person thing!!! To sell a car … they just GIVING IT OUTTTTT
Everyone at dealership very helpful knowledgeable and courteous my wait wasnt long and they offered help with anything I needed
I had an issue with my sunroof. From my understanding, I was told that they were going to replace the rubber off my whole sunroof, but instead only replaced the middle part. I wish they could have told me they couldn’t replace the whole thing instead of waiting until I paid for the service and then pointed it out to me.
Everyone is always so welcoming and nice. My vehicle was serviced in a timely manner. I am very satisfied every time I get my vehicle serviced at Toyota of Meridian.
Everything went good and was out in a timely manner.Everyone was so nice and friendly to me.